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Legal + Policies

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  • Cookie Policy

    Introduction

    Anatolia Tiles (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website www.anatoliatile.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

    We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

    You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

    Use of Cookies

    A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

    Type of Cookies

    Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

    Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

    Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

    Cookies we useType of CookieCookie NameCookie DurationPurpose
    Content Management SystemEssentialCraftSessionId
    CRAFT_CSRF_TOKEN
    Browsing session
    Browsing session

    Our Content Management System (CMS) requires cookies to function. These cookies do not collect any personal information or IP addresses, and neither does the information they store get passed to any third parties.

    These cookies are used to communicate with the CMS for the purposes of user authentication, form validation and security, and basic website operations.

    Google AnalyticsPerformance_ga_CWC6ZWGE4G
    _ga
    _gid
    _gat
    2 years
    2 years
    1 day
    1 minute

    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

    YouTubeFunctionality

    We use YouTube to host and embed videos on to our site. Our videos are embedded using YouTube's enhanced privacy mode, however even in this mode it still uses HTML Local Storage to store certain things. If you choose not to accept functionality cookies, we cannot embed videos on our site.

    VimeoFunctionality

    We use Vimeo to host and embed videos on to our site. If you choose not to accept functionality cookies, we cannot embed videos on our site.

  • Terms of use

    Please read the following terms and conditions concerning the use of this website. By accessing, using or downloading materials from this website you agree to follow and be legally bound by these terms and conditions. If you do not agree to these terms, please do not use this website. As a user of this site, we suggest you review this information each time you access this website.

    Disclaimer

    A. Nothing on this website shall add to or change any contract for products or services you may have with Anatolia Tile or any of their alliance partners, suppliers or affiliates.

    B. Without limiting the foregoing, everything on this site is provided on an "as is," "as available" basis. The documents and related graphics published on this website could contain technical inaccuracies or typographical errors. Anatolia Tile makes no warranties of any kind either expressed or implied, or statutory including, but not limited to, the implied warranties or conditions of merchantability, title, fitness for a particular purpose and non-infringement of intellectual property regarding the content included on this site.

    C. You agree that neither Anatolia Tile, nor any of its officers, directors, agents, employees, alliance partners, suppliers, affiliates, nor any other party involved in creating, producing or delivering the information on this website is liable for any direct, indirect, incidental, special, consequential, punitive or any other damages whatsoever (whether arising in contract, tort, negligence, or otherwise) including, but not limited to, damages for loss of profits, revenue, data or use arising out of or in connection with your access to, or use of, this website and the information contained on this site. This limitation applies even if Anatolia Tile has been advised of, or foresees, the possibility of any damages occurring.

    D. Anatolia Tile reserves the right to make changes or updates to this website or the products and services described at any time without notice.

    E. The information on this website is general and is not intended to bind Anatolia Tile contractually in any way. Please refer to the policy issued by Anatolia Tile for specific benefits, limitations and exclusions that may apply regarding your coverage.

    F. You agree not to use any information on this site or linked to this site in any claims, proceedings, suits or actions against Anatolia Tile, its officers, directors, agents or employees, or any of their alliance partners, suppliers or affiliates.

    Copyright and Trademarks
    All content on this website, including all information, material and graphics, are copyrighted unless otherwise noted. This content is intended for informational use only and may not be altered in any way. You require Anatolia Tile’s written consent to copy or display any portion of this website for redistribution to third parties for either commercial or non-commercial purposes. Any other use including modification, reproduction, distribution, republication, display, performance or creating derivative works of this website's content is strictly prohibited.

    All other company, product or service names found on this website are or may be trademarks of their respective owners. Use or misuse of these trademarks is strictly prohibited.

    Links to Other Web Sites

    Anatolia Tile may provide links throughout this website to other websites for your convenience. Anatolia Tile does not endorse, or take responsibility for these websites. Links are for your convenience only.

    These other websites are independent from Anatolia Tile and any reference in this website to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply its endorsement, sponsorship or recommendation by Anatolia Tile. Product and services information is the sole responsibility of each individual vendor. It is your responsibility to verify any information contained within linked sites before relying on it. Also, the information contained in the links may be changed or updated at any time without notice. Linked sites may have their own legal information that you should locate and review.

    Content and Revisions

    Anatolia Tile uses reasonable efforts to ensure all information on this website is accurate and current; however, it does not endorse, approve or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such information. Therefore, your use of this site is at your own risk. We assume no responsibility for the accuracy of the information provided here on this website.

    The information provided in this website is not an offer to sell, or invitation to purchase, any product where any such offer to sell, or invitation to purchase, would violate the insurance laws of any jurisdiction. The information provided in this website is not intended to provide you with legal, insurance or other advice and Anatolia Tile shall not be responsible for any detrimental reliance you place upon this website or its contents.

    This site is not necessarily an authoritative source of information about Anatolia Tile or any of its products or services. All of the content of this web site, including this disclaimer and any terms and conditions, is subject to change without notice. Anatolia Tile assumes no responsibility or liability for content changes without our consent.

    Email

    Any unprotected email communication over the Internet is not confidential, is subject to possible interception or loss, and is also subject to possible alteration. Anatolia Tile is not responsible for and will not be liable to you or anyone else for any harm, damage, claims or cost you may experience or incur in connection with an e-mail sent by you to Anatolia Tile or an e-mail sent by Anatolia Tile to you at your request.

    Viruses

    Anatolia Tile assumes no responsibility or liability for any harm, damage, claims or cost you may experience or incur, or viruses that may infect your computer equipment or other property in connection with your access to, or use of, this website or your downloading of any data, text, images, files or other materials from this website.

    Right of Indemnification

    You agree to defend, indemnify and hold Anatolia Tile, its officers, directors, agents or employees, or any of their alliance partners, suppliers or affiliates harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of these terms and conditions by you, or in connection with your use of this website.

    Waiver

    Anatolia Tile’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or rights contained in this legal information.

    Governing Laws

    The provincial laws of Ontario and the federal laws of Canada that apply in Ontario shall govern these terms and conditions. All issues relating to your access to, or use of, this website shall be similarly governed. You agree to be bound by the laws of these jurisdictions. You further agree to attorn to the exclusive jurisdiction of the courts of the province of Ontario, Canada with respect to any issue or dispute relating to your access to, or use of, this website.

  • Privacy Policy

    We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the anatoliatile.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

    This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.



    Automatic collection of information

    When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.

    Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.



    Collection of personal information

    You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

    We receive and store any information you knowingly provide to us when you fill any forms on the Website. When required, this information may include the following:

    - Contact information (such as email address, phone number, etc)
    - Geolocation data of your device (such as latitude and longitude)

    Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners.

    You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.


    Privacy of children

    We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, please contact us to request that we delete that child’s Personal Information from our Services.

    We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.



    Use and processing of collected information

    We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.

    Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Website and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.

    We act in the capacity of a data processor in situations when you submit Personal Information through the Website and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.

    In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

    - Send product and service updates
    - Improve user experience
    - Run and operate the Website and Services

    Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

    Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.


    Disclosure of information

    Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

    Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.



    Data analytics

    Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Website and Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Website and Services.



    Do not track signals

    Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.



    Social media features

    Our Website and Services may include social media features, such as the Facebook and Twitter buttons, Share This buttons, etc (collectively, “Social Media Features”). These Social Media Features may collect your IP address, what page you are visiting on our Website and Services, and may set a cookie to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Website and Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.

    Email marketing

    We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

    In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

    Links to other resources

    The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

    Information security

    We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

    Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

    Changes and amendments

    We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will post a notification on the main page of the Website. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

    An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

    Acceptance of this policy

    You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

    Contacting us

    If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

    Anatolia Tile + Stone
    8300 Huntington Road
    Vaughan, ON, L4H 4Z6
    Canada

    We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

  • Accessibility

    Anatolia Tile + Stone is proud to employ a culturally diverse workforce, which enhances our vibrant organizational culture. Diversity provides us a multitude of different skills, talents and experiences that benefit the organization through balanced team collaboration along with creative conceptual thinking and execution, and our broadly-based geography of clients and suppliers are well served by this versatility.

    Our organization is passionate about design for the environment and trend setting innovation. As a result, we are in a perpetual state of continuous improvement with a specific focus on technology. There are constant initiatives underway throughout the organization to champion change, improve efficiency and productivity, and to incorporate innovative methods into processes and practices for optimized accessibility.

    The leadership team of Anatolia Tile + Stone is committed to ensuring our products and services are accessible to everyone, and we welcome the collaboration and feedback of customers, visitors, and staff so that we may continually improve and grow as an industry leading organization. We are proud to publish our Multi-Year Accessibility Plan demonstrating the steps Anatolia Tile + Stone is taking to meet accessibility requirements and to improve opportunities for people with disabilities as our contribution in making Ontario an accessible province for all Ontarians.

    Customers and visitors are encouraged to provide us feedback on how we can further improve our accessibility practices by contacting us using one of the methods listed below.

    Write:

    Anatolia Tile + Stone
    8300 Huntington Road
    Vaughan, Ontario, L4H 4Z6
    Attention: Human Resources

    Phone: (905) 771-3800
    Fax: (905) 771-6300
    Email: [email protected]
    Website: www.anatoliatile.com

    Anatolia’s commitment and strategy to prevent and remove barriers to address current and future requirements of the AODA are provided below:

    Anatolia Tile + Stone – MYAP 2017-2021